Tom Jenkins is the CEO of LT Home Healthcare and has spent almost two decades in the home healthcare industry. He founded the company in 2016 in Conroe, Texas. It now serves more than 800 clients across the state.
A former national consultant and multi-unit operator, Tom is direct to the point of blunt. He invests heavily in staff development and says things about the industry that most owners avoid saying out loud.
He started as a delivery driver at Domino's Pizza and became one of the youngest area managers in the company. Later he uprooted his family to find treatment for his two sons, both diagnosed with autism. That is where the business philosophy in this book comes from.
The industry doesn't need more agencies. It needs better leaders. That's what this book is about.— Tom Jenkins, CEO, LT Home Healthcare
This is a practitioner's playbook. Tom names what's broken in home healthcare and shows how he fixed it inside his own agency.— Industry Reviewer
It works as business strategy and it works as memoir. Worth reading if you own an agency and you're tired of how the industry operates.— Healthcare Executive
Tom built an 800-client agency from scratch with no outside funding and no shortcuts. The compensation model alone is worth the price of the book.— Agency Owner, Texas
CONROE, TX — Tom Jenkins, CEO of LT Home Healthcare and a veteran of almost two decades in the home healthcare industry, is set to release his debut book, Shocking the System: Success in Home Healthcare, on August 26, 2026.
Home healthcare is under real pressure right now: tightening regulation, staffing shortages that never seem to close, and what Jenkins calls a leadership problem sitting underneath most agency failures. Across ten chapters and a seven-step epilogue, he covers building an ethical foundation, paying staff what they are actually worth, and replacing compliance-driven culture with something people buy into.
A working manual for agency owners and operators — the kind that ends up on the desk, in the bag, and marked up in the margins.
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